Connectivity & Phones
Fast. Flexible. Fully managed.
At Extech Cloud, we provide more than just fibre, we deliver the right connectivity and cloud-based phone solutions in the South East and beyond, including VoIP (Voice over IP), to keep your business running smoothly. Whether you’re in the office, working remotely, or scaling up, we’ll help you stay connected and in control.
Our connectivity and telephony services are designed for existing or prospective managed service clients.
Benefits of a Managed Service Provider (MSP)
As your Managed Service Provider (MSP), we handle everything, from liaising with carriers to managing your infrastructure, so you don’t have to juggle multiple suppliers. This means faster support, better visibility, and fewer headaches.
- One provider for all your connectivity and telephony needs
- Expert setup and ongoing support from our UK-based help desk
- Tailored solutions based on your business goals and infrastructure
- Consolidation benefits – fewer suppliers, faster support, and better visibility
Business Connectivity Solutions
Tailored business internet solutions to suit your needs.
Connectivity isn’t one-size-fits-all. That’s why we offer a range of technologies to match your location, budget, and performance needs:
- FTTP (Fibre to the Premises) – Full fibre connection direct to your building for ultra-fast speeds.
- FTTC (Fibre to the Cabinet) – Fibre to your local cabinet, then copper to your premises, ideal for smaller teams.
- SoGEA – A broadband-only service that doesn’t require a phone line, perfect for modern businesses.
- Leased lines – Dedicated, uncontended internet with guaranteed speeds and service-level agreements.
- Ethernet circuits – High-capacity, secure connections for businesses with demanding data needs.
- Mobile broadband – 4G/5G connectivity for remote sites or backup internet.
All solutions are fully managed by our team, with proactive monitoring and UK-based support.
Cloud-Based Phone Systems (VoIP)
Our VoIP phone systems for business, including Microsoft Teams Voice, give your team the flexibility to make and receive calls from any device, anywhere. Benefits include:
- No expensive hardware required
- Use your laptop, mobile, or tablet
- Seamless Microsoft Teams integration
- Voicemail-to-email, call recording, and device switching
- Ideal for hybrid and remote working
We don’t just sell cloud-based phone systems (VoIP), we manage, migrate, and support them as part of your wider IT strategy.
Thinking of switching providers?
We specialise in helping businesses consolidate their connectivity and telephony under one roof, simplifying support, improving performance, and reducing costs.
Book a free online consultation
We love talking to businesses and understanding what they do and what they need. If you'd like to book a short, no obligation consultation, please provide us with your details. We understand that you may already have an IT company, consultant or team, so all contacts are treated as completely confidential. A fresh new IT approach could begin here...
Andy Hewitt
Chief Technology Officer
FAQs
What’s the difference between FTTC and FTTP?
FTTC (Fibre to the Cabinet): Fibre optic cables run to a street cabinet near your premises, and the final connection to your building is made using traditional copper telephone lines. This limits speed and reliability, especially over longer distances.
FTTP (Fibre to the Premises): Fibre optic cables run directly into your building, offering much faster speeds and greater reliability. It’s ideal for businesses that rely heavily on cloud services or have high bandwidth needs.
What is SoGEA and why is it useful?
SoGEA (Single Order Generic Ethernet Access) provides broadband without the need for a traditional phone line. It uses the same infrastructure as FTTC but simplifies installation and billing by removing the voice service.
Why it’s useful:
- No need to pay for a phone line you don’t use
- Future-proofed for the PSTN switch-off
- Faster installation and fewer faults
Do I need a phone line for broadband?
Not necessarily. With technologies like FTTP and SoGEA, you can get broadband without a traditional phone line. These options are ideal for businesses moving away from legacy systems and toward cloud-based communication.
Can I keep my existing phone numbers with VoIP?
Yes, in most cases you can port your existing phone numbers to a VoIP system. This ensures continuity for your customers and avoids the hassle of updating contact details across your business.
What areas do you cover?
We provide business connectivity solutions based from the South East including Burgess Hill, Haywards Heath, Worthing, Lancing, Shoreham and Adur, Chichester, Littlehampton, Bognor Regis and Arundel, Brighton and Hove, Lewes, Uckfield, East Sussex, Crawley, Horsham, East Grinstead and Gatwick Diamond area, Dorking and Surrey/Sussex border, Portsmouth, Southampton and Hampshire/Sussex border. However, we do not limit ourselves to just these areas and can provide nationwide support.
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