Our story of IT support and taking IT to the Cloud

Put simply, Extech Cloud is an IT support company based in Burgess Hill, West Sussex.

However, we’ve always been different! Since 2019, Extech Cloud made the bold move to only offer Cloud services… So you can’t get an on-premises server from us!

As a designated Microsoft Solutions partner, we provide an IT infrastructure that just works for everyone in an organisation, collaboration across teams, rock solid cyber security, award-winning support and great prices.

It’s everything you’d hope for in an IT company… And did we tell you that it’s as green as you can get?

Extech Business IT support team
Extech IT consultants

IT support services in the South of England

Founded in 2008, we’re a well-established and experienced IT company, working with small to medium sized businesses across the southeast and London.

We help companies move their IT, networking, and communications systems into the Microsoft Cloud environment and then provide ongoing IT support for their whole team during their working day. Our goal is to help businesses to become more flexible, collaborative, and efficient, and give them a competitive edge with IT that works at its very best.

Microsoft Solutions from Extech Cloud helps to improve performance and productivity, with reduced costs and eliminates CAPEX on server hardware. As an Extech Cloud customer, you will always be on the very latest technology and can scale easily, only using what you actually need.

As an official Microsoft Solutions Partner, Azure Specialist, and award-winning IT Consulting Company, we empower businesses, and their people, to achieve more and to grow.

Get in touch to find out how we can help your business.

“We are much more than an IT support company, or a Cloud Transformation company. One of our aims at Extech Cloud is to engineer a flexible community and help humanise IT for business owners and their people. For many, IT can be a bit of a mystery. Something that you only really think about when it’s not working how it should.

We adopted cloud computing earlier than many, and invested in refining the process of cloud transformation over the years. This, along with continuous learning and development, gives us the expertise needed to help other local businesses to succeed, and grow. We empower organisations and their people, across Sussex, Surrey, and beyond, to achieve more. We value the relationships we build with our clients. Your success is our success.”

Extech Business IT support team
Andrew Hookway in a suit

The evolution of Extech Cloud

Managing Director, Andrew Hookway, has owned Extech Cloud for more than 15 years, and it has evolved significantly over that time.

In 2019, before many businesses were even considering hybrid working (COVID accelerated the change), Extech Cloud took the bold move to fully migrate to the cloud and only offer cloud solutions to clients. As an early adopter and implementer of cloud migration, we have been able to support our clients in the transformation from office-based to hybrid and remote working. We make hybrid working, work!

The company is continually evolving to ensure we stay at the forefront of IT technology and cyber security. We want to help our clients grow, which is impossible to achieve while standing still.

Start your journey to the Modern Workplace today with our friendly team of experts.

MS Apps

Your local Microsoft Solutions partner, unlocking the potential of...

Trained by Microsoft and authorised as a designated Microsoft Solutions Partner, Extech Cloud pro-actively helps businesses in the South of England get the best from the Microsoft environment. We help empower your employees to do their best work from anywhere, together in one place. Learn more about our solutions for Microsoft 365, Azure Optimisation and OneDrive, SharePoint & document management.

Vuzion Cloud Awards 2022

In the community

Andrew Hookway and the rest of the Extech Cloud team are actively involved in the local business community, around Sussex, and the Gatwick Diamond, advocating fellow local businesses. We attend events and enjoy building partnerships with other people-focused businesses to help drive growth.

The team also actively supports a number of local charities, including the Kangaroos (a mid-Sussex Children’s charity) and the Brighton-based Rocking Horse Children’s Charity.

Get in touch with your local Microsoft Solutions Partner.

Extech Locations

IT and cloud computing support in the southeast

While most of our work is done remotely, being located in Burgess Hill, West Sussex, gives us easy access to efficient rail and road networks, enabling us to provide hands-on service to clients across the whole of the Southeast and London where needed.

We work with clients across the region from Burgess Hill, Haywards Heath and Crawley to Worthing, Brighton, Hove, London, and more. Many have multiple office locations and remote workers.

Cloud IT Solutions for Professional Services

To date, Extech Cloud has successfully conducted over 100 transformations, moving business servers and networks into the cloud. Having refined the process of cloud transformation over the years, we have special expertise within the professional services/practices industry, as we understand their culture, compliance issues, confidentiality, security, and specific service needs. This includes Accountants, Law firms, Insurance brokers, Wealth Managers, Recruitment firms, and more. Our main services:

  • Service Desk, including remote and onsite support, as required
  • Infrastructure Monitoring & Management
  • Full-service management, reporting, trend analysis and follow-on advice
  • Cloud Services, including Microsoft Office 365 migrations / Azure hosting and support
  • Cyber Essentials Accreditation to assist with Basic and Plus assessment & certification
  • Professional Services – Consultancy & Project
  • Network & Connectivity solutions including telephony and broadband
  • Provision of dedicated on-site support staff as required, to support your business as it grows
  • Business Continuity & Disaster Recovery
  • IT Procurement and lifecycle management
  • Experience in third party negotiations and management
  • BSI ISO 9001 & 27001 Accreditations
  • Microsoft Solutions Partner

At Extech Cloud, the team will always be on-hand to answer any questions and to help your team get the best out of this new way of working.

Learn what we can do for you, today.

Book a free online consultation

We love talking to businesses and understanding what they do and what they need. If you'd like to book a short, no obligation consultation, please provide us with your details. We understand that you may already have an IT company, consultant or team, so all contacts are treated as completely confidential. A fresh new IT approach could begin here...

Andy Hewitt in a shirt

Andy Hewitt
Chief Technology Officer

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