Extech Cloud’s helpdesk team won the “Team of Stars” award at the BHBiz local business awards last Friday, 10th May.
The helpdesk team has been described as:
“The heart and soul of the company, they are the unsung heroes. Committed to finding new ways to improve efficiency and customer service, they push boundaries to drive business forward and set an example to the rest of the company.”
The team has gone from strength-to-strength in recent years with a positive satisfaction score of 96%, based on over 3,000 support calls.
The award is a testament to a helpdesk team who focus on solutions, as well as great service. Our clients regularly give the team excellent reviews, such as:
“Our enginner was an amazing help, addressed my issue professionally and quickly”
“Thanks to our enginner for completing the task given in record time as ever a great responsive service”
“Our enginner was extremely helpful and resolved our problem quickly and effortlessly”
“Please thank our enginner for his dogged determination to resolve the problem I had. Again well done team for a fast response and for resolving my problem.”
“As normal with Extech Cloud, an efficient response and outcome!”
“Simply the best”
There are over 790+ more reviews similar to those above for the team of engineers.
Congratulations to all those involved!