Exceptional ISO 9001 certification audit for Extech Cloud

Exceptional ISO 9001 certification audit for Extech Cloud

https://extechcloud.com/wp-content/uploads/2022/08/Picture1.jpg

The Extech Cloud team is delighted to have passed the ISO9001 Quality Management System Audit with flying colours, and zero non-conformities.

The auditor was extremely impressed with our Quality Management System. They also acknowledged the fact that the audit was conducted with zero delays in providing evidence on Extech Cloud’s continuing compliance.

What is ISO9001 and how did Extech Cloud achieve it?

ISO9001 is the world’s most recognised quality management system standard, and was established by the International Organisation for Standardization (ISO). It helps organisations implement clear, repeatable processes to maintain a quality service for their customers. Achieving ISO 9001 accreditation can help businesses increase productivity, win new business, and save money through establishing a Quality Management System (QMS).

The ISO Standards, Compliance and Audit processes, are not easy and require a lot of work throughout the year, which the whole Extech Cloud team has been involved with. It can be especially challenging to achieve the high standards we managed on our audit records. According to the auditor, the average number of non-conformities raised is 4-6 per day. However, Extech Cloud achieved zero non-conformities, which is quite rare and something we are proud of.

The audit showed that as an organisation we have truly embraced the Quality Management Standard, including it in every aspect of our business. We were told that this was one of the best audits our auditor has completed. We achieved this due to collective hard work and dedication to the business, and continuously striving to improve and grow as a business, whilst providing a high-quality service to our customers.

This achievement follows Extech Cloud being certified multiple times for the ISO27001 Information Security Management certification, proving our expertise in managing security, both for ourselves and for our clients.

Why is this important for Extech Cloud customers?

We strive to deliver an unmatched level of service to all our clients. As well as showing us in the top tier level of accreditation, this ISO 9001 certification and the level at which we achieved it, set us apart from our competitors. It demonstrates our commitment to quality and compliance, for us and our customers, offering them reassurance of our excellent standards and processes.

What next?

The IT sector is fast-paced and continually developing and changing, and as we have proven over the years, Extech Cloud is adaptable, and strongly positioned to embrace change.

We recognise that there are always opportunities for improvement, some of which have been recommended to aid us in the continuous enhancement of our management system. These will be implemented as part of our ongoing development, as we continue to grow.

For support with your IT systems, cybersecurity, or cloud migration, or to learn more about our ISO accredited services and IT support for your business, contact an Extech Cloud specialist today.